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            投訴信中英文范本

            時間:2017-07-21編輯:admin閱讀:

            投訴信

            你是王玲,兩周前你從網上訂購一套書蟲系列讀物(BookwormSeries)昨天才到貨,且包裝破損,數量不足。請就此向網店客服寫郵件投訴。

            要點如下:

            ①介紹購物情況;

            ②反映存在問題;

            ③提出解決方案

            注意:

            ① 詞數100詞左右;

            ②可適當增加細節,使行文連貫;

            ③開頭結尾已給出,不計入總詞;

            可能用到的生詞:投訴complaint n.

            范文

            To whom it may concern,

            I am one of your customers(顧客). I ordered(訂購)a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.

            I am sorry to have received www.chuaishu.com such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint.

            Lookingforward to your reply.

            Sincerely,

            Wang   Ling

            相關搜索:投訴信

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              • 投訴信中英文范本

                投訴信 你是王玲,兩周前你從網上訂購一套書蟲系列讀物(BookwormSeries)昨天才到貨...

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